DMP Electronics XR20 Guida alla Risoluzione dei Problemi Pagina 1

3/03 Training Institute Troubleshooting Guide

6 Diagnostics > [ LX-BUS STATUS ] The fourth Diagnostic function is the LX-BUS STATUS. This function allows the panel to poll all devices conne

7 Diagnostics > [ MAC ADDRESS ] (XR500 series only) Every node on a network has a MAC address. Think of the MAC address as a ‘hard-coded’ serial

8 Diagnostics > [ CURRENT FLASH ] (XR500 series only) The panel has TWO flash-updateable ROM chips. The processor uses only one at a time.

9 Things to Know The following sections provide some information that is very helpful when troubleshooting a problem. DMP Feature Codes All XR serie

10 Maximum Auxiliary Power Outputs All DMP Command Processor™ panels provide 12 VDC of auxiliary power for system accessories, such as keypads, zone

11 Resistor Values DMP Command Processor™ panels use resistors of different values to control different system voltages, such as zone voltages and be

12 Output Information 305 Dry Contact Relays • Single pole, Double throw • Rated at 1 Amp @ 30 VDC resistive • May be activated by any of the fo

13 Addressing Devices Setting Address on 690/790 series keypads 1. Press and hold the COMMAND and Back Arrow keys until [ SET BRIGHTNESS ] appea

14 Setting Address on 770 Series Keypads These keypads use binary dipswitches to set the address. The table below shows the correct address setting

15 Clearing System Messages Regardless of the Command Processor™ model, here are some common System Messages that may display on the keypad. A brief

3/03 Introduction...

16 Phone Line 1 Trouble- XR200, XR200/485 & XR2400F The panel is looking for a SHORT between pins 2 & 7 on its' RJ-45 connector (J3), EX

17 4-Wire Bus Trouble When the keypad displays 4-WIRE BUS TRBL it means that the panel has a problem communicating with the keypad bus devices. 4-W

18 TRANSMIT FAIL (CONT’D) -WHAT TO DO- 1. Arm the system. Let the Exit Delay timer count all the way down. Disarm the system. * If communication t

19 Transmit Trouble When the keypad displays [ TRANSMIT TRBL ] it means that the panel had to make at least three attempts to communicate to the rec

20 System Busy [ SYSTEM BUSY ] can mean that the panel is busy with other communication. What to do: Reset the panel. Did the display clear? If n

21 NON-POLLED ADDRESS When the keypad displays [ NON POLLED ADDR ] it means that this keypad SEES the panel polling OTHER devices on the keypad bus,

22 Battery Trouble In a normal condition, the panel tests the backup battery every 3 minutes by performing a load-test on the battery. This test la

23 Tamper Trouble [ TAMPER –TRBL ] displays when the enclosure is opened or removed or the J4 header goes open, resulting in a signal transmission t

24 Wireless Trouble When [ WIRELESS -TRBL ] displays, it means that the panel has lost communication with the FA400-DMP wireless receiver. This mes

25 Printer Trouble Is the panel connected to a printer? YES - [ PRINTER -TRBL ] means that the 462P card isn’t getting the Clear to Send (CTS) volta

3/03 Voltage Outputs 3 – 10 ...12 A

26 Okidata Micro Line 184T Dip Switch Settings If using an Okidata MicroLine 184T printer, be sure that its’ dipswitches are set as follows: Upper S

27 Common Issues- Most DMP panels, regardless of model, operate pretty much the same way. That means that many of the troubleshooting steps taken t

28 -CAN’T ACCESS LOCAL PROGRAMMING- (CONT’D) * If panel is NOT communicating, contact DMP Technical Services and use ACCODE to get into local progra

29 -PANEL WON’T ARM- (CONT’D) HOME/SLEEP/AWAY Mode- Similar to the Perimeter/All mode, but provides THREE PRE-DEFINED AREAS of protection- Area 1 =

30 -PANEL WON’T ARM- (CONT’D) Arming Procedure Chart Mode Closing Code = YES HOME/AWAY Enter code, choose HOME or AWAY ALL/PERIM Enter code, choos

31 Display Doesn’t Clear After an Alarm 1) Is the keypad showing a system trouble or a zone alarm? Zone Type Displays for… Display Clears System Tr

32 • Check Time Display on keypad. - If system time is incorrect, adjust it in the User Menu. • Check Schedule times in the User Menu. Are they c

33 -NOTES- __________________________________________________________________________________________________________________________________________

1 Introduction About this Guide This guide was originally created to assist DMP Technical Service Technicians help DMP dealers troubleshoot and fix a

2 Recommended Troubleshooting Tools Digital Multi-meter A multi-meter is definitely a must-have tool when troubleshooting an electronic device, such

3 Accessing the DIAGNOSTICS menu 1. Reset the panel using the J16 reset jumper unless it has been less than 30 minutes since: a) You were in Pro

4 You've just told the panel which LX-Bus you want to test. The keypad now displays [ ADDRESS:- ]. To test address ‘00’ on the se

5 Diagnostics > [ ZONE FINDER ] The second Diagnostic function is the Zone Finder. Press COMMAND to display [ ZONE FINDER ]. This function allow